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Associate Director, Operational Effectiveness – Bloemfontein

  • Bloemfontein
  • Anywhere

Associate Director, Operational Effectiveness


Bloemfontein, BEN

Assoc. Director, Oper Effectiveness

Your role

Lead complex, highly visible, global change management projects delivering innovative solutions that accelerate operational productivity and efficiency. Cross-functional project engagements will drive collaboration while resolving business obstacles ensuring high quality, timely, on budget deliverables in accordance with SOPs, policies, and practices.


+ Serve as lead and advisor for large scale, cross functional, global projects across functional groups, and regions with a data capture, project planning, change/data/process management, compilation, and high quality deliverable generation focus.

+ Participate in initiative response/development and presentations providing project expertise.

+ Initiate and lead discussions with operations, management, and executive management teams to determine project scope, timelines, and feasibility for assigned project(s).

+ Evaluate and provide feedback regarding risks, quality, and overall probability of success to minimize negative impact on project objectives and deliverables.

+ Manages project activities for staff responsible for project analysis, planning, strategy, and implementation, ensuring projects are meeting or exceeding timelines and expectations enabling successful implementation.

+ Manage and cultivate relationships with internal business partners

+ Finalize project budget and scope of work to meet financial and company goals (meet or exceed targets). Proactively ensure adherence to process and change control processes.

+ Provide advice, support and guidance as needed to serve as mentor to colleagues.

+ Serve as knowledge expert for service area and contact for senior and executive management reporting on assigned initiatives.

+ Identify and establish transparent, successful collaboration with internal and external stakeholders

+ Lead high level presentations to executive management

**Qualifications & Requirements**

+ Bachelor’s Degree in business, life sciences or related field and a minimum 6 years experience in relevant function (people management, project management, and operational effectiveness)

+ Experience leading operating model, organization design and/or process improvement initiatives

+ Excellent communicator who can simplify complex concepts or data into easily understood narratives adapted for various audiences

+ Excellent organizational skills – structured approach and capable of managing competing numerous work streams simultaneously

+ Thrives in a fast-paced environment and able to match stakeholder expectations to urgently deliver exceptional results

+ Demonstrates strong intellectual curiosity; always seeking new approaches and challenging the organization to new levels of success

+ Pharmaceutical, biotech or other regulated industry experience preferred

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at .

IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.

To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.

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